Trolley Overhead Technical Supervisor

Job ID: 20260223
Location: Greater Vancouver
Full/Part Time: Full-time
Regular/Temporary: Regular

Marketing Statement
As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC’s Top Employers, we’re committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.
We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities

GENERAL ACCOUNTABILITY:
Reporting to the Manager, Trolley Overhead, the Trolley Overhead Technical Supervisor is accountable for the maintenance and inspection of the Trolley Overhead network. Ensures that all Trolley Overhead maintenance work, inspections, design and new construction work is performed in accordance with the trolley standards. Provides technical direction to crews engaged in maintenance and repair work. Develops new inspection and maintenance policies, standards and procedures. Maintains an information management system, including trolley overhead drawings and statistics on operation, maintenance and repairs. Performs analysis of system statistics to identify and recommend solutions to maintenance and operational problems.

ILLUSTRATIVE EXAMPLES OF ACCOUNTABILITIES:

1. 1. Performs a variety of inspection and technical duties related to ensuring the trolley overhead network is maintained in optimum operating condition, including:
   a) performing high level and ground level inspections of the overhead network, identifying maintenance, repair and improvement requirements, and making recommendations to increase network efficiency and operating life;
   b) preparing work orders and drawings for necessary repairs and improvements; c) providing technical direction to crews engaged in maintenance, repair and other overhead work; d) modifying existing overhead by redesigning layout; reviews new overhead design drawings to ensure conformance to standards; e) reviewing completed service orders and performing random inspections of completed work to ensure conformance to standards; inspecting construction work for adherence to standards and design specifications.
2. Develops new inspection and maintenance policies, standards and procedures, subject to senior management approval, and revisions to existing trolley overhead inspection procedures and standards.
3. Establishes maintenance guidelines and defines criteria on frequency and wear condition for repairs and part replacement.
4. Maintains an information management system including:
   a) trolley overhead drawings, statistics on operation, maintenance and repairs;
   b) modifying system to meet all on-going changes in operational, statistical and reporting requirements;
   c) investigating problems related to maintenance and analyzing system statistics to identify potential maintenance and operational problems;
   d) recommending solutions to prevent service disruptions;
   e) liaising with IS personnel in the design and implementation of computer systems and enhancements to ensure section computer hardware and software requirements are met;
   f) utilizing computer systems to update records, prepare drawings and generate service orders and a variety of reports.
5.  Performs special inspections, as required, as a result of trouble reports, modifications or improvements to the system, requests from other departments, new construction, etc.
6. Conducts studies and prepares technical reports on problems related to trolley overhead component design and maintenance problems. Designs overhead components to improve system efficiency.
7. Provides technical expertise to investigations related to new and existing products beyond the scope of trolley overhead equipment. Participates in related inter-departmental projects as required.

Qualifications

Diploma in mechanical, electrical or civil technology from a recognized technical institution together with eligibility for membership of Applied Science Technologists and Technicians (AScT) of BC.
Requires three (3) years previous experience in mechanical, electrical or civil technology working in a computerized environment, including overhead line construction and maintenance, design of mechanical equipment, overhead engineering specifications and construction standards, maintenance planning and scheduling, and supervision of construction and maintenance crews.

A further period of one (1) year in the position is required to acquire knowledge of Coast Mountain Bus Company trolley overhead system and facilities to enable identification and recommend resolutions to maintenance problems.

Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.