Our employees play an important role in protecting personal information. Our employees are required to adhere to this policy and take all reasonable steps to ensure that personal information is protected from unauthorized access.
Canadian privacy legislation defines "personal information" broadly as information about an identifiable individual or as information that allows an individual to be identified. For the purposes of this policy, "personal information" means information about an identifiable individual as defined from time to time in applicable privacy legislation. Generally speaking personal information does not include what is considered business contact information generally found on a business card (i.e. name, title, business number, business fax number, business e-mail address, etc.).
Although TAC generally deals with corporate customers and in those cases does not collect personal information, it also deals with individual customers. TAC collects the personal information of individual customers (and, in cases of event registrations, of employees of corporate members) in administering the following:
For the purposes of joining the organization as an individual member, TAC collects the following types of personal information:
When individual customers register for TAC conferences/meetings/courses we may collect the following types of personal information:
For the purpose of selling technical publications or distributing free e-documents, TAC may collect the following types of personal information:
The personal information collected by TAC is used for the following purposes:
TAC only collects personal information directly from the individual except when it has the individual's consent to collect information from elsewhere or is permitted by law to collect it without the individual's consent.
TAC uses an individual's personal information strictly for the purposes outlined above. If the association needs to use the personal information for any other purpose, TAC will contact the individual and obtain consent prior to that use.
From time to time, TAC may disclose your personal information to:
An individual has the right to withdraw consent to TAC for the collection, use or disclosure of their personal information at any time. However, if an individual does so, it may affect his/her ability to participate in programs and/or receive services provided by TAC. If an individual wishes to withdraw consent, or has any questions about withdrawing consent, he or she can contact TAC's Privacy Officer.
Business contact information is not protected by this policy. This type of information is not considered to be personal information and may be collected, used and disclosed without consent.
TAC has appropriate safeguards in place to protect personal information. TAC takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are:
TAC tries to keep personal information as accurate as possible and individuals can assist the organization by providing updated information when necessary. Information can be updated by contacting the TAC Privacy Officer.
TAC only keeps personal information for as long as is necessary for the purposes outlined above. This may include keeping the information after a service or program has been completed in order to resolve any problems or concerns that may arise. TAC is also required by law to maintain certain records for set amounts of time.
Individuals have the right to access the personal information TAC holds about them. You can access your personal information by making a request to TAC's Privacy Officer. The Officer will provide the necessary forms and assistance to make the request and obtain the information. If you believe that some of the personal information is incorrect you can request that the information be corrected.
TAC may charge an individual for minimal out-of-pocket expenses in responding to an access request. If TAC decides that a charge is appropriate, it will provide you with a written estimate prior to providing access. Any concerns with the estimated charge should be directed to TAC's Privacy Officer.
TAC applies its best efforts to protect your privacy. If an individual has any concerns they are free to contact the Privacy Officer. TAC hopes that the Officer will be able to resolve any problems. If concerns are not resolved, the Officer can provide information on making a formal complaint.
If you apply for employment at TAC, the organization will require your personal information, as part of its review process. TAC normally retains information from the top candidates after a decision has been made, unless you request for TAC to do otherwise. If TAC offers you a job, which you accept, the information will be retained in accordance with its privacy procedures for employee records.
On TAC's website, like most other commercial websites, TAC may monitor traffic patterns, site usage and related site information in order to optimize its web service. TAC may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
Transportation Association of Canada
401-1111 Prince of Wales Drive, Ottawa, ON K2C 3T2
Tel: (613) 736-1350, ext. 235
Fax: (613) 736-1395