Shared Micromobility Services in Canadian Communities

Project Summary


In development

Last Updated

May, 2022

Responsible Council / Committee

Mobility Council / Mobility Management Committee


To be determined

Expected Duration

12 months

Total Funding Estimate

$80,000 (estimated requirement)

Staff Contact


Shared micromobility services involve shared-use fleets of small, fully or partially human-powered vehicles such as bikes, e-bikes and e-scooters. Shared micromobility services are either operating or being planned in cities and regions across Canada, reflecting a range of service models from fully public to fully private, and diverse approaches to implementation.

The development of shared micromobility services is complex, and involves rapidly evolving technologies, regulatory environments, and perspectives on how to balance public and private interests. In the absence of a national-level synthesis of Canadian experiences, outcomes and lessons learned, many agencies have conducted independent research and adapted models from other cities that may or may not be optimal for their context.


This project’s core objective will be to synthesize and document lessons learned by Canadian organizations, so that they may be shared with others that are exploring, planning, implementing or managing shared micromobility services. It will capture and communicate Canadian stakeholders’ understanding of:

  • the role of shared micromobility services within a growing spectrum of mobility options,
  • how micromobility services can be leveraged to make transportation systems more sustainable, and
  • where key opportunities for micromobility exist.

This project will gather information on the experiences of Canadian public-sector organizations that have implemented shared micromobility services (e.g. bikeshare or shared e-scooters) through surveys and interviews. Key individuals with especially valuable experience in implementing shared micromobility services in Canada will be involved in greater depth to leverage their knowledge and access to data, contracts and other resources.

The project may explore a variety of issues, including:

Service planning and implementation

  • system size (service area, number of stations and micromobility devices)
  • implementation timelines
  • membership strategies
  • user pricing and levies
  • operating models (e.g. municipal, contracted, permit, not-for-profit, fully private, open)
  • procurement
  • financial needs
  • data governance/management and user privacy
  • community involvement
  • transit integration

Service operation and outcomes

  • user and trip types
  • safety tools, strategies and impacts
  • maintenance
  • environmental and equity outcomes
  • financial performance
  • sponsorships and advertising
  • job creation

The final deliverable will be a concise but comprehensive report that summarizes key aspects of successfully planning and implementing shared micromobility services in Canadian communities. It will:

  • synthesize collected information into a set of guiding principles addressing considerations such as supportive built forms and densities, coverage, accessibility, equity, supportive destinations, and device placement/availability
  • identify opportunities and challenges associated with alternative approaches, and suggest priority approaches for different contexts where warranted
  • integrate or reference existing resources (e.g. NACTO or North American Bikeshare Association), as appropriate for a Canadian audience



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